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Frequently Asked Questions (FAQ)

What is....

How do I...


Web Hosting?
Web hosting is simply a term for having an internet address and web space for you to build and maintain your web site. Once you have a place to host your web site, people will be able to view your site by simply typing in your domain name. A web hosting company is a company that specializes in "renting out" web spaces for people who are interested in having a web site on the internet. A good web hosting company will offer many useful features to support their customers in building and maintaining their own web site. These useful features include web-based control panel so that the client have more control in maintaining their site, databases for advanced purposes, 24/7 web and FTP access etc.

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Control Panel (CPanel)?
CPanel is a fully-featured web-based control panel that allows you to manage your domain through a web interface. The idea is to transfer as much of the control and responsibility of managing your web site to you. You have the ability to manage all aspects of email, files, backup, FTP, CGI scripts, and web site statistics. CPanel Help.

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A Domain Name?
All computers on the Internet have unique number (like a phone number) called an IP address. These all look something like 12.34.78.90. Course these are hard to remember for humans. So we have Domain Names to help us out and make things easier to remember.
vitronix.net is a domain name.
The domain name service is run worldwide, across thousands of domain name servers, using a standard known as DNS.
For more information, try http://www.howstuffworks.com/dns.htm

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HTML?
HTML stands for Hypertext Markup Language. It's a language that tells web browsers how a page should be displayed.
Another acronymn that goes hand in hand with HTML is HTTP - Hypertext Transfer Protocol. This an agreed "set of signals" (like Morse Code) that are used for communication between your web browser and a webserver. In general you shouldn't ever have worry about HTTP though
.

Further Reading

Online
W3Schools on HTML
HTML Help
Web Reference
W3 Standards on HTML
HTML Goodies
Netmechanic HTML Checker

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PHP?
PHP stands for HyperText Pre-Processor. It's a server-side scripting language.

What does that all mean? It means the webserver does some thinking before it gives a visitor a web page. It could be you visit a PHP enabled site where you "log in", with a username and password, for example. PHP would do the checking that your username and password are correct, then send you a web page saying "Welcome Bob"... customised to your requirements.

PHP is a very powerful language for developing websites, and has all the potential to build a site as advanced as Amazon.com for example.

Further Reading

Books
Build Your Own Database Driven Website Using PHP & MySQL - awesome book - if you want a place to get into PHP and MySQL fast, look no further.
PHP and MySQL Web Development
PHP Black Book
Php Essentials
Professional PHP4 Programming
Php Fast & Easy Web Development
PHP Developer's Cookbook
Core PHP Programming
Php Functions Essential Reference
 

Online
The PHP Manual
PHP Builder
Zend
Sitepoint
Devshed
PHPDeveloper
PHP Guru
Hotscripts - Free Software!

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MySQL?
MySQL is a database, ideally suited to websites. It allows your site to have powerful features, such as user registration, dynamic content (like a News site) and much more.

Most of the big websites on the Internet are powered by a database in someway. Even this text you are reading lives in a database - no more manually updating .HTML pages!

MySQL goes hand in hand with PHP and is arguably the fastest and most suitable database for websites.

Further Reading
In general you'll find loads of information on the PHP sites about MySQL.

Books
MySQL
 

Online
MySQL Documentation
MySQL at dbforums

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FTP?
FTP stands for file transfer protocol. It is another agree "language" for communicating on the Internet and is used for transfering files between computers.

There are many tutorials on the Internet explaining how to use it. If you are unsure, you could start here.

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CGI / Perl?
CGI / Perl is a combined technology, to allow you to build interactive websites. It is older and perhaps harder to use than PHP, but has some features which are more powerful.

Further Reading

Online
HowStuffWorks on Perl
Ovid's Perl Course
Perl in 10 Minutes
Learn Perl
Perl Documentation
Web Developers Virtual Library on Perl
Perl Monks
Perl from O'Reilly
 

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CSS?
CSS stands for Cascading Style Sheets. You can regard it as an "add-on" to HTML, to give you more control over how web pages look.

The basic idea behind CSS is to seperate style from content, allowing you to format your pages using the same "look" on every page, and save time when updating the style.

One drawback to CSS is different web browsers interpret in different ways, so you need to be very careful when using it, "dotting your i's and crossings your t's".

Further Reading

Online
Webmonkey CSS Beginner Tutorial
W3Schools on CSS
EchoEcho Tutorial
Web Developer CSS Tutorial
Rich in Style
CSS Pointers
Glish
House of Styles
Bluerobot
NYPL Style Guide
AListApart
Builder CSS Reference
Browser Compatibility
Browser Detection and Appropriate CSS Generation with PHP

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Control Panel (CPanel)?
CPanel provides a complete range of functionality to manage all aspects of your web site. The following areas are available:

  • Mail Control - The Mail Control area allows you to manage all aspects of your email, from adding new accounts, managing mailing lists, and setting spam filters.
  • Domain Control - The Domain Control area deals with all the tools that you need to control your domain using CPanel, including uploading and managing files, maintaining the password on your web site, creating custom error pages, and other tools.
  • Backup Storage - The Backup Storage area allows you to download the daily backup file of your web site.
  • FTP - The FTP area deals with all the tools relating to setting up and managing FTP accounts, as well as managing FTP sessions.
  • CGI Scripts - This CGI Scripts area allows you to use some pre-installed CGI scripts through CPanel.
  • Statistics - The Statistics area presents you with a wide variety of information about your web site, from the latest visitors to a detailed monthly summary of hits, as well as providing an error log.

CPanel 4 instruction manual can be found here in HTML format or here in PDF format. (special thanks to Precision Documents)

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Publish My Web Site?
Firstly you need to get the files to your site then put them in the correct place for viewing.

There are two main ways to transfer files to your website.

From your site control panel, you can use the web based file manager to upload files.

You can use FTP (file transfer protocol to upload them. You will need to point the ftp application at ftp.yourdomain.com. If you have never used ftp before, and are running Windows, we recommend either WS FTP LE or Leech FTP, both of which are free to download and have a friendly user interface.

When you login via FTP, you will find yourself in your "home" directory. You will see another directory called "www". This is the "root" of your website. When you visit http://www.yourdomain.com/ you are looking at files in the www directory.

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View my website Statistics?
Every account with Vitronix.net comes with a copy of Webalizer, which allows you to view the last twelve months of site statistics, from a webpage, giving you detailed analysis of where your visitors are coming from, who referred them and much more.

Stastics are also available for download so your can peform your own analysis on them.

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Check my Server Usage?
To check your server usage, simply login to your to your account control panel. At the left hand side of the screen, you will see your account information such as number of subdomains, MySQL databases, disk usage, bandwidth usage, available disk space, number of email accounts, email forwarders, autoresponders, mailing lists, email filters and ftp accounts.

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How do mailing lists work?
A mailing list is a powerful tool for building an online community.

You can create lists which allow selected subscribers to send email to everyone else on the list using a single email address. Messages are archived and can be made available to visitors / members as you choose.

There are many more powerful features provided by the lists, to give you control. Administration is all done via a web page.

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SSL?
SSL allows you to make parts or all of your website secure. It works be initiating a secure, encrypted tunnel between the webserver and the visitors web browser. It is used at sites such as Hotmail.com and sites accepting credit card details (such as PayPal) to prevent anyone from "listening in" and stealing confidential information.

This article from Devshed should make it clear how it works.

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Contact Us:
Contact us at our Help Desk here or e-mail us at support@vitronix.net if your question was not answered in this Policy.

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